Learn more about Resurgent Receivables

You may have received a letter in the mail referencing Resurgent Receivables LLC. Or maybe you saw the name on your credit report.

California Privacy Notices

California Privacy Policy
Do Not Sell or Share My Info
Notice to California Consumers: Collection of Personal Information

California Privacy Policy

  • This Privacy Policy was effective on 1/01/2023.
    • Right to Know:
      • California residents have the right to know what personal information has been collected about them, what personal information has been disclosed about them, and what personal information has been sold to another party.
      • A California resident has the right to request the categories of personal information collected, disclosed, and sold.
      • In order to make a right-to-know request regarding your personal information, please submit your request to Resurgent Receivables LLC c/o Resurgent Capital Services with confirmation that you are a California resident, your full name, and additionally, at least one of the following pieces of identification:
        • The last four digits of your Social Security Number
        • Your Resurgent Reference Number
        • Your Account Number
      • Click here to make an online request. Alternatively, you may send your request to Resurgent Receivables LLC c/o Resurgent Capital Services, PO Box 10497, Greenville, SC 29603, or call toll-free: 1-866-453-0039.
      • If you are making the request on behalf of a third party, please provide a signed and notarized Power of Attorney executed by the party for whom you are requesting this information providing you or your organization with authority to receive this information.
      • Resurgent Receivables LLC's master servicer, Resurgent Capital Services (“RCS”) will use this information to verify whether or not we have any personal information for you. Upon the completion of that determination, RCS will send you the information requested, the reason why we are not obligated to provide the information requested, notification that you have not provided enough information to verify whether or not we have any consumer personal information for you and what information is necessary to confirm whether we have your consumer personal information, or notice that we have no consumer personal information for you.
      • Collection of Personal Information:
        • All personal information Resurgent Receivables LLC receives is subject to the GLBA. Resurgent Receivables LLC is a financial institution as defined by U.S. Code Ann. §6809(3)(A). All personal information provided by a consumer to a financial institution is covered by the GLBA per U.S. Code Ann. §6809(4)(A)(i-iii). All additional information collected by RCS on behalf of Resurgent Receivables LLC is also subject to the GLBA.
        • As to Sources, see above regarding GLBA exception.
      • Disclosure, Sale, or Sharing of Personal Information:
        • All personal information disclosed by RCS on behalf of Resurgent Receivables LLC is subject to the GLBA. All personal information sold is subject to GLBA. Resurgent Receivables LLC is a financial institution as defined by U.S. Code Ann. §6809(3)(A). All personal information provided by a consumer to a financial institution is covered by the GLBA per U.S. Code Ann. §6809(4)(A)(i-iii).
    • Right to Correction
      • California Consumers have the right to request that we correct the personal information collected or maintained by Resurgent Receivables LLC.
      • In order to request correction of your personal information held by Resurgent Capital Services, please submit your request to Resurgent Receivables LLC c/o Resurgent Capital Services with confirmation that you are a California resident, your full name, and additionally, at least one of the following pieces of information:
        • The last four digits of your Social Security Number
        • Your Resurgent Reference Number
        • Your Account Number
      • Click here to make an online request. Alternatively, you may send your request to Resurgent Receivables LLC c/o Resurgent Capital Services, PO Box 10497, Greenville, SC 29603, or call toll-free: 1-866-453-0039.
      • If you are making the request on behalf of a third party, please provide a signed and notarized Power of Attorney executed by the party for whom you are requesting this information providing you or your organization with authority to receive this information.
      • RCS will use this information to verify whether or not it has any personal information for you. Upon the completion of that determination RCS will send you notification that the information has been deleted, the reason why it is not obligated to delete the information requested, notification that you have not provided enough information to verify whether or not it has any consumer personal information for you and what information is necessary to confirm whether it has any consumer personal information for you, or notice that it has no consumer personal information for you.
      • In the event RCS does not receive enough information to verify your identity, but can identify you, the request to delete will be treated as a request to opt-out of the sale or sharing of data.
      • If you are making the request on behalf of a third party, please provide a signed and notarized Power of Attorney executed by the party for whom you are requesting this information providing you or your organization with authority to receive this information.
    • Right to Request Deletion of Personal Information
      • California Consumers have the right to request the deletion of all or part of the personal information collected and maintained by Resurgent Receivables LLC.
      • In order to request the deletion of your personal information held by Resurgent Receivables LLC, please submit your request to Resurgent Receivables LLC c/o Resurgent Capital Services with confirmation that you are a California resident, your full name, and additionally, at least one of the following pieces of identification:
        • The last four digits of your Social Security Number
        • Your Resurgent Reference Number
        • Your Account Number
      • Click here to make an online request. Alternatively, you may submit your request to Resurgent Receivables LLC c/o Resurgent Capital Services, PO Box 10497, Greenville, SC 29603 or call toll-free: 1-866-453-0039.
      • RCS will use this information to verify whether or not it has any personal information for you. Upon the completion of that determination RCS will send you notification that the information has been deleted, the reason why it is not obligated to delete the information requested, notification that you have not provided enough information to verify whether or not it has any consumer personal information for you and what information is necessary to confirm whether it has any consumer personal information for you, or notice that it has no consumer personal information for you.
      • In the event RCS does not receive enough information to verify your identity, but can identify you, the request to delete will be treated as a request to opt-out of the sale or sharing of data.
      • If you are making the request on behalf of a third party, please provide a signed and notarized Power of Attorney executed by the party for whom you are requesting this information providing you or your organization with authority to receive this information.

    Do Not Sell or Share My Info

    • Right to Opt-Out of the Sale or Sharing of Personal Information
      • California consumers have the right to opt out of the sale or sharing of personal information by a business.
      • Click here to make an online request. Alternatively, you may submit your request to opt-out via telephone or in writing.
      • If the request to opt out is being submitted by a third party on behalf of the consumer we must have some signed writing from the consumer giving the party making contact the express authority to request Opt-out on behalf of the consumer.
    • Financial Incentives
      • We do not offer financial incentives for consumer personal information.
    • Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
      • California residents have the right to be free from discrimination based upon their choice to exercise their rights under the California Consumer Privacy Act.
    • Authorized Agent
      • As a California resident, you may designate another individual or company to act as your authorized agent via properly executed power of attorney. The authorized agent will be required to provide any and all information required from you to verify your identity as well as proof of your authority to act on your behalf.
    • If you require more information regarding your request, please call toll-free: 866-453-0039.

    Notice to California Consumers: Collection of Personal Information

    • Resurgent Receivables LLC is a Financial institution as defined by U.S. Code Ann. 15 § 6809(3)(A) (the Federal Gramm-Leach-Bliley Act (“GLBA”)) and, in the course of business, its master servicer, Resurgent Capital Services (“RCS”), may collect data from you. Because it is a Financial Institution under the GLBA, RCS takes all measures required by the GLBA to protect the privacy of your data.
    • That data is exempt from the operation of the CCPA per Cal. Civ. Code 1798.145(e) because it is covered by the GLBA.